Our Commitment

The SUBWAY® system is committed to providing a variety of great tasting, nutritious food choices while reducing our environmental footprint and creating a positive influence in the
communities we serve around the world.

We are on a journey. Our vision is to make our restaurants and operations as environmentally and socially responsible as possible. Every day, we strive to conduct business in a way that has a positive impact on the environment while improving the lives of our customers, franchisees, employees, vendors and communities worldwide. We believe that using good, environmentally sound business practices help increase our franchisees' profitability, improve our customers dining experience as well as help protect the planet. We are committed to: 

  • Continue to evolve our menu of great tasting, nutritious options as well as provide access to nutrition and healthier lifestyle information
  • Ensure our food meets the highest quality and safety standards;
  • Find sustainable and cost effective solutions that serve the business needs of our franchisees;
  • Focus our sustainability initiatives on energy efficiency, water & resource conservation, waste reduction, sustainable sourcing and supply chain management;
  • Encourage our franchisees to contribute to their communities, promote diversity and choose "environmentally friendly" options and business practices.
As a nutritional leader, the SUBWAY® brand is committed to offering a full range of great tasting options for our customers around the world.
Nutrition information is available on-line so customers can make better informed meal choices. We are working continually to improve our menus and the nutritional benefit of our food.


FAQs
Our Customer Service team receives questions everyday from people like you all around the world. We’ve compiled a list of the most popular ones – perhaps these might have some of the answers you are looking for.

Your feedback and questions are important to us so feel free to tell us about your SUBWAY® experience. Click on the link below to contact our Customer Service team.
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