SUBWAY® restaurants are known for serving fresh, great tasting food and good nutritional choices to millions of customers around the world every day. The franchisee-owned European Independent Purchasing Company Ltd (EIPC) is responsible for procuring our delicious products and ingredients as well as the equipment, supplies and services used in our stores.
Together with EIPC, we are dedicated to supporting SUBWAY® franchisees to operate in the most environmentally sustainable manner possible. From streamlining our supply chains, using sustainable sourcing practices to ensuring our high food quality and food safety standards are met, we not only help reduce energy, water usage and waste but we’re taking care of the environment too. Ultimately the health of our population depends on the health of the planet.
We focus on five key areas:
Food safety and food quality are our top priorities. Our goal is to serve food that consistently meets the highest quality and safety standards - from the time it is grown, harvested or caught, to when it is put into a Sub or salad in our stores.
We have stringent audit processes that we enforce throughout our supply chain. We also require that all our suppliers' employment practices meet our Vendor Code of Conduct.Our high standards for food safety ensure that our customers are getting the quality they expect from the SUBWAY® brand. We begin with setting detailed product specifications followed by inspection of samples pulled from the supply chain to ensure that our requirements are being met. All approved facilities that supply food to SUBWAY® stores undergo a third-party audit for food safety that includes HACCP (Hazard Analysis and Critical Control Points) on at least an annual basis, if not more frequently. In the UK and Ireland, we use a widely known and respected food assurance brand, NSF-CMi, to audit to this standard.The SUBWAY® brand's Office of Food Safety and Quality Enhancement team meets quarterly to review all our food safety and quality programmes and recommends improvements as needed. This team works together with our vendors to achieve our food safety and quality improvement goals.
Food safety is of paramount importance in our stores too! Sandwich Artists™ are required to always follow strict hand-washing procedures and proper glove usage for all food handling processes. All products are monitored throughout the day to ensure products are kept at the correct temperature. To further ensure quality, all prepared food is managed via strict shelf life dating procedures. Our stores must always follow the most stringent policy towards food safety. We continuously provide training for franchisees and their staff on the importance of food safety and every store is evaluated for compliance with policies and procedures every month. Franchisees need to remain diligent in adhering to these policies because if they are not adhered to at store level, it is grounds for Franchise termination.