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Whether you want to share your experience, or need support for one of our programs, we're here to help. Maybe we've already answered your question in our FAQ section. If not, contact information and options for our many programs are available below.
General FAQs

In 1965, Subway® Restaurants was founded by 17 year-old high school graduate Fred DeLuca, along with family friend Dr. Peter Buck. The first restaurant opened in Bridgeport, Connecticut, USA in 1965 and was called Pete’s Super Submarines. The first franchised Subway® unit opened in Wallingford, Connecticut.

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The company headquarters is located in Milford, Connecticut, with additional regional and country offices, employing about 1,000 people in total. Worldwide, its franchisees provide more than 300,000 jobs in the communities where they are located.

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No, Subway IP Inc. is a privately held company and is not traded on any stock exchange. Each franchise is individually owned and operated.

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Our goal is to be ranked the number one Quick Service Restaurant (QSR) worldwide while maintaining the great-tasting freshness of our products that is our trademark.

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Yes- we’d love to have you join the Subway®Team! Currently, there are more than 44,000 Subway® franchises in 110 countries and territories worldwide. A Subway® franchise gives entrepreneurs an opportunity to provide a known product from an established brand with a proven operating system already in place. The Own a Franchise section has information on how to open your own Subway® store.

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Ranking at the top of the favourites list are the delicious Chicken Classic, Pork Riblet and Ham subs.

Our sandwiches are so popular, the Subway® brand serves nearly 2,800 sandwiches and salads every minute! In fact, all of the sandwiches made by Subway® restaurants in a year, placed end to end, would wrap around the Earth over six times. That’s a lot of sandwiches!

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Yes! Your friendly Sandwich Artist will make your freshly made sandwich however you want it. In fact, there are over 2 million sandwich varieties available from our menu choices, so you can have your Subway® sandwich with any combination of ingredients we offer. Consider those varieties as 2 million delicious sandwiches—all with your name on them.

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Food safety is our number one priority. Education and awareness are the key factors in any restaurant’s food safety policies. We highlight the importance of food safety to all our restaurants via training videos, updated information, refreshers and reminders, combined with regular compliance checks & enforcement.

The Subway® Chain enforces a high level of food safety through mandatory practices like hand washing, glove wearing, regular temperature checking and a clear separation of food and cleaning supplies in every restaurant. Subway® franchisees are to follow either company policies or those of their local health departments—whichever is more stringent. The brand requires each Subway® restaurant to be evaluated each month by trained field staff from the regional offices.

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Because Subway® sandwiches are fresh and made to order, customers can add or eliminate ingredients based on their own dietary needs.

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