Card & Payment is your place. Link your physical Subway® Card to your rewards account by logging into the website or the Subway® App. Go to “Card & Payment,” then click or tap “Add a Subway® Card.”

At this time, you can’t change the email address linked to your account.

You get tons of emails and whatnot – we get it. Lucky for you, it’s easy to change your preferences in the My Account section of the Subway MyWay® Rewards site. If you choose not to hear from us, we'll miss sending you all those valuable offers, amazing updates, or interesting announcements about the program.

We are sorry to see you go. To have your loyalty account removed, please complete this form. Upon completion of the form, you will receive an email asking you to confirm your request. Your account will be deleted within 30 days of your confirmation of your request. You must complete the form for each account if you have more than one account.

You’ll earn tokens for every dollar* you spend on food and beverage purchases in Subway® restaurants – after discounts, but before taxes and fees. Once you hit 200 tokens, you’ll automatically get a $2.00 Reward to use on a future order.

Feeling lucky? You can also get Surprise Rewards and bonus offers. These little surprises can happen anytime!

*Excluding gift cards and Catering Call Center purchases.

Earning tokens is seriously easy. Scan your Subway® App or swipe your Subway® Card at the register whenever you go to Subway® restaurants. Or log in to your account before ordering in the App or online. You’ll get tokens for every dollar* you spend on food and beverage purchases in Subway® restaurants (after discounts, but before taxes and fees).

*Excluding gift cards and Catering Call Center purchases.

You get to keep all your tokens as long as you make one earning Subway® purchase or redeem a reward at least once every 12 months. Just log into your account and order in the App or online, scan your Subway® Card, or provide your phone number that’s associated with your account to earn tokens. If you don’t, your token balance will expire and reset to zero.

Check your offer Dashboard. Once you reach 200 tokens, they are automatically converted into a $2.00 Reward.

Sure. You’ll still earn tokens for every dollar* you spend on food and beverage purchases in Subway® restaurants beyond the $2.00 Reward value. You won’t even earn tokens for those $2.00 Rewards or any Surprise Reward items.

*Excluding gift card and Catering Call Center purchases

Yes, but only if you swiped or paid for your order with an unregistered Subway® Card in the restaurant. Register that card within 48 hours of your purchase to receive the tokens for that purchase.

You have 30 days to request missing tokens. Submit a Missing Tokens Request | Subway® to ensure your purchase gets counted. Have your receipt handy; you’ll need some of that info to get those tokens. It may take up to 48 hours for the tokens to be applied to your account.

Online: check your dashboard! Log in to see your rewards, how many tokens until your next reward, and current offers. You can manage your preferences online too.

Subway® App: download the app to access your tokens, rewards, and offers.

Anyone can join, as long as they’re eligible! You must be at least 13 years old and reside in Canada, the United States, Puerto Rico, Guam, the Northern Mariana Islands, the U.S. Virgin Islands, or select Army and Air Force Exchange Service (AAFES) and Navy Exchange Service Command (NEXCOM) locations. You can earn tokens and redeem $2.00 Rewards at any participating restaurant. 

Please note: For Surprise Rewards, view the offer details to determine where it can be redeemed. Surprise Rewards are only valid in the country they were issued.

It’s super easy. Join online or through the Subway® App, and you’re ready to start earning tokens right away! Join now.

No. If you register through the Subway® App or online, we won’t actually mail you a plastic card. But you’ll have a digital card to scan when you check out at a participating Subway® restaurants. It lives on your Subway® App.

You can also pay with your Subway® Card. Cool, right? Load money onto it, then all you have to do is scan it at the register to simultaneously pay, collect tokens and/or redeem rewards.

A plastic Subway® Card works too. They’re available in-restaurant and can be linked to an existing rewards account in the Cards & Payment section.

Yes, the Subway® Card is magic and can be used both as a gift card AND a rewards card. If you already have an unregistered Subway® Card with a cash balance, you can register that card and join the Subway MyWay® Rewards program. Swipe that card at the register to earn tokens and use your rewards at Subway® restaurants.

Yes! When you register through the App or sign up for online ordering, you’ve agreed to accept the Subway MyWay® Rewards Terms and Conditions and Privacy Policy.

Nope. You can enroll online or through the App – no purchase necessary. You’ll get a digital card to scan when you buy something at Subway®. If you want, you can pick up a plastic Subway® Card and register it to join the rewards program, but you don’t have to.

Yes! When you sign up for online ordering, you’ll agree to accept the Subway MyWay® Rewards Terms and Conditions and Privacy Policy.

You can apply any available $2.00 Rewards to your total bill for App, online, or in-restaurant purchases*.

When purchasing online or through the app, select the rewards you want to use before beginning your order.

(Note: you may not enter your phone number to redeem your $2.00 Reward).
*Gift cards and other exclusions apply.

Sorry, but this reward is just for you! Only you can redeem a $2.00 Reward or Surprise Reward. Use them through an online, App, or in-person purchase at a Subway® restaurant. But what you buy, and who you buy it for, is entirely up to you.

Yes, you can use up to 25 $2.00 Rewards on a single purchase.

Yes! Isn’t that great? Go ahead and use your Surprise Reward in the same purchase as your $2.00 Reward. You can also use multiple Surprise Rewards in one purchase.

Of course, there’s one teeny tiny restriction. You can’t use the surprise to pay for something that’s attached to another offer. So, if you’ve got a Free Cookie Surprise Reward, plus a Buy One Get One Free Cookie offer, you can’t use your Free Cookie surprise to cover the Buy One of that BOGO offer. You can combine it, though - you can get a free cookie, plus use your BOGO cookie offer for a total of THREE COOKIES…sweet deal, right?

Now. Who’s hungry for cookies?

No. You can’t use a partial reward, so you’ll lose any extra balance on a $2.00 Reward that is over the bill amount. For example, if you want to use two $2.00 Rewards on a subtotal amount of $3.50, you’ll lose that extra $0.50 from the second reward.

Sorry, but no. The $2.00 Reward is not a gift certificate, and you can’t use it to buy one either.

No, you cannot use any type of reward on a Catering Call Center purchase.

You have 90 days to use your $2.00 Reward once it has been issued to you. If it is not used after 90 days, the reward will expire, and you will not be able to use it.

Note: Remember, your tokens don’t expire as long as you make one earning Subway® purchase or redeem a reward at least once every 12 months. Use your account to order in the App or online, scan your Subway® Card, or provide your phone number in-restaurant to earn tokens. If you don’t, your token balance will expire and reset to zero. The more you order, the more tokens you’ll have, which will earn you more rewards, so keep spending!

Refer to your Surprise Reward offer details by viewing the offer in your Dashboard or in your Subway® App. Act fast! Enjoy that surprise before it expires!