Our People, Our Communities

We know that it takes more than just good food to nourish a strong people and build a vibrant community. It starts with taking care of people, the heart and soul of the SUBWAY® experience.

We value the cultural richness and breadth of ideas resulting from the diversity that is fostered in who we are and what we do. We are dedicated to building strong business relationships through open communication, respect and by with each other as well as by serving our customers and our neighborhoods; much like we do within our own families.

As the franchisor of the SUBWAY® brand, we draw on the strong entrepreneurial spirit and passion that exists throughout our organization to help shape and grow our business. We strive to and create opportunities for our franchisees, their staff, and the people within the communities in which serve.

We continually challenge each other to succeed through teamwork, against shared goals & benchmarks, and to be accountable for our actions. We take great pride in our business and are committed to being good global citizens; to encouraging healthy, active lifestyles and to making a difference where we live and work around the world.


We value the cultural richness and foster diversity throughout SUBWAY® restaurant organization.

 People are our greatest asset. We require all employees throughout the SUBWAY® system adhere to ethical principles and employment standards to ensure that all workers are valued, treated fairly and with respect.

Franchise World Headquarters, LLC, (the company which provides services to the franchisor of the SUBWAY® brand, Doctor’s Associates Inc.), is an equal opportunity employer and does not tolerate discrimination of any kind on the basis of race, sex, sexual orientation, gender identity, creed, religion, color or national origin within the SUBWAY® brand family.

Entrepreneurial Spirit

The SUBWAY® culture embodies the entrepreneurial spirit of our founders and the thousands of successful store owners that have helped to grow and shape the SUBWAY® brand over the years.

Our restaurant franchise model empowers individuals to own their own business, creates job opportunities and stimulates economic development in local communities worldwide.

SUBWAY® franchisees come from all walks of life, with varied backgrounds, skills and experiences. 

We understand the importance of continuous training and improvement in all that we do. All SUBWAY® franchisees receive intensive and on-going training that includes a combination of classroom and in-store experiences, as well as access to the web-based University of SUBWAY®.

Our franchisees are encouraged to use a learning ladder approach for staff development to promote achievement, a sense of pride, and provide an avenue for career advancement.

For many with an entrepreneurial spirit, their first job has become a career opportunity leading them to open and operate their own SUBWAY® restaurant. 

Sabina Weronika Kupczyk from Braintree, Essex, recalls her 

SUBWAY® experience. 

"Veggie Patty, toasted, with lettuce, tomatoes and cucumber, delicious sweet onion sauce... You never forget your first sandwich at a 
SUBWAY® store. Shortly after being a customer, I joined the team as a Sandwich Artist™. I started work in one of the stores in Essex in early 2008. Hard work paid off and I became a store manager later that year.

® store, every day can surprise you. What counts for me the most is the smile on a child's face when I let them choose their own filling, without their parents' help, and the appreciation in the parents' eyes for being patient towards their kids. The key to success in a SUBWAY® store is to believe in what you do and the way you do it. What matters for me the most is to serve 'global sandwiches to a local nation'.

My hard work as a manager for this SUBWAY® store led my team and I to winning the company Territory Award - STORE OF THE YEAR 2010. I came to believe that anything is possible and three hours later I had sent my application to become a franchisee. With the help of the training team, and great support from field consultants in the SUBWAY® group, I am currently running my own SUBWAY® store. The hard work paid off and this is just the beginning..."

Helping Make the World a Better Place

Giving back is a strong part of the SUBWAY® brand culture. Each year the SUBWAY® brand supports charities and philanthropic organizations through corporate donations and sponsorships to encourage healthy, active lifestyles and help make the world a better place.

Heart Health & Childhood Obesity

We are particularly passionate about heart health and doing our part to fight childhood obesity by encouraging healthy eating habits and living active lifestyles.

Coronary artery disease is the most common form of heart disease and is a leading cause of death worldwide. Every year about 94,000 people from the UK and Ireland die from cardiovascular diseases and stroke. A major factor is poor lifestyle habits prevalent among adults and children. 

  • We support community groups in the United Kingdom which can apply to Heart Research UK for a SUBWAY®/ HRUK Healthy Heart Grant for projects that strongly promote heart health and healthy lifestyles
Supporting Sports for Schools 
As part of our commitment to heart health and encouraging families and children in the UK and Republic of Ireland to get fit and active, the Subway® brand has embarked on a two year partnership with Sports for Schools. 

Sports for Schools is a social enterprise that visits over 1,300 primary schools each year with over 350,000 pupils taking part in fun and exciting fitness events. Their mission is to put physical activity and fitness on par with numeracy and literacy in primary schools. 

The scheme gives school children direct access to extraordinary GB, ROI and NI Olympic and Paralympic athletes who run fun fitness circuits, suitable for all levels to participate in, and give motivational talks, all of which get the children (and their teachers) engaged and excited about taking part in a sport. 

Some of the athletes involved in the training programme were originally inspired themselves by similar sporting events when they were younger so the partnership hopes to unlock a geniune drive for many young school children to pursue a love of sports throughout their lifetime.

As the Official Sponsor of Sports for Schools, the Subway
® brand will help to enable primary school children to do more physical activity whilst assisting schools in raising money for PR equipment. 

Children in circle sports for schools
Making a Difference In Our Community 

SUBWAY® stores are individually owned and are operated by independent franchisees who pride themselves on being caring and active members of their communities.

Franchisees throughout the UK are committed to making a difference in the communities where they live and work. Many franchisees take part in community activities such as sponsoring local sports teams, working with schools on health eating and business projects, and engaging with the business community. 

A great example of franchisees in the UK working together to give back to their local community is an initiative which took place across stores in the South East. Customers were encouraged to exchange cans of food for their favourite SUBWAY® Subs. These cans of food were then donated to the Salvation Army. 

The initiative, called 'Food for Food', took place on 19th May 2011. Across the region over 7,500 cans of food were collected and these were used by Salvation Army community churches and social centres across the South and South East, to help those in need.

This project was considered a great success by members of the community and franchisees alike. Customers were very positive about the project; one customer wrote to her local newspaper to say thank you to the SUBWAY® team for organising the event. 

We are also keen to promote entrepreneurial spirit and business skills amongst young people. Stores across the UK launched the Design a Sub competition, which challenged students to design and market a new Sub. Attracting entrants from schools and colleges across the UK, the project provided an opportunity for students to gain hands-on business experience. The winning regional Sub designs were developed and sold for a limited time at local SUBWAY® stores. 

The SUBWAY® brand is committed to making a difference in the community and we will continue to encourage and support our franchisees to continue their excellent work. 

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