How Can We Help?


Whether you want to share your experience, or need support for one of our programs, we're here to help. Maybe we've already answered your question in our FAQ section. If not, contact information and options for our many programs are available below.
Franchising FAQ

Joining the Subway® team gives you the great opportunity to own your own business, but not just any business, a proven business with a low investment, simple operations, flexible floor plans, national and local support, national and regional advertising, a two week training program, ongoing learning for our owners and their staff, store development assistance, design support; lease negotiations, construction guidance and much, much more.

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Subway® Franchisees pay 12.5% every week (gross sales minus the sales tax); 8% goes toward the franchise royalties and 4.5% goes towards advertising.

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In addition to the initial franchise fee, each location is different and the initial investment varies depending on restaurant size, build out costs, location, etc. For a better idea of the capital requirements, click here.

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Absolutely! Training classes are held throughout the year. We have a training centre located in Brisbane in Queensland.

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Your local Development office will direct you to take a two part test, focusing on English and Math, which takes approximately one hour to complete. All newcomers to the Subway® system are required to complete the test.

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We will provide detailed blueprints from our Store Design team as well as recommended contractors that other owners in the area have used. Nevertheless, you are responsible for hiring a contractor to build your location.

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