No, we are a privately held company and not traded on any stock exchange.
We’d love to have you join our team! You’ll be part of a group of more than 21,000 Subway® franchisees who share your entrepreneurial spirit.
It’s easy to get started - check out the Own a franchise section and you’ll be on your way to opening your first Subway® restaurant.
From the restaurants to our global offices, there are many ways you can get involved with Team Subway®. To get started, visit our Careers page to see restaurant, regional and Headquarter job openings. Also, check us out on LinkedIn to see more opportunities.
Our franchise fee is waived for any honorably discharged veteran who opens a Subway® restaurant on a government or military installation. Many veterans have joined our franchisee team, and say opening their own restaurant was a great post-military career choice. Read some of their stories here.
Nationally, we partner with organizations that share our mission to promote healthy lifestyles for both adults and kids through balanced eating, such as the American Heart Association and The Partnership for a Healthier America. On a local level, Subway® franchisees are active members of their communities, donating thousands of subs each year to schools, kids programs, and charity races and walks.
All Subway® restaurants allow service animals into the restaurant with their owners and comply with the American Disability Act guidelines. For more information about ADA guidelines, visit www.ada.gov.
The subs are actually the same, we just use some food styling during our commercial shoots to make them look great under all those lights. They have the same amounts of meats, veggies, and toppings- but our Sandwich Artists™ will make it however you like.
Yes! Several times throughout the day, in fact. We’ve been baking bread fresh daily right in the restaurants for over thirty years.
We give you lots of choices when you visit. If you’re looking for a more nutritious option, our eight Fresh Fit™ sandwiches have five grams of fat or less. We have indulgent sandwiches too, if that’s what you’re looking for. You can also ask for any sub as a salad.
You may also not know that we fortified our bread with Calcium and Vitamin D- so when you eat a 6-inch sub, you’re getting the equivalent to a glass of milk. Now, our 9-Grain Wheat has 24 grams of whole grain per 6-inch serving. And when made to standard formula, you’ll get two full servings of veggies.
Take a look at our Products and ingredients guide. We update this regularly, as we’re continuing to make our products even better.
Check out our Allergy and Ingredient info. And as always, our Sandwich Artists™ can make your meal just the way you want it.
For US menu items a document is posted in the nutrition section of subway.com called “Ingredient information for people with food allergies” this document identifies which standard menu items contain certain allergens and sensitive ingredients.
These ingredients are plant or microbial derived.
The Provolone, Pepperjack, Shredded Monterey Cheddar, Feta, Parmesan, Cheddar, Mozzarella and Swiss contain only plant or microbial derived rennin. The bulk of the rennin in the American cheese is microbial, however there could be a chance of calf rennin in the cheese due to production variables.
All of the core menu items are free of artificial trans fat (partially hydrogenated oil). A few menu items contain small amounts of naturally occurring trans fat, found in meats and dairy.
The Subway® brand does not add MSG to any of the standard menu items. However, MSG occurs naturally ingredients such as tomatoes, cheeses, hydrolyzed vegetable proteins, protein isolates, autolyzed yeast, hydrolyzed yeast and yeast extracts. To find out which foods at Subway® restaurants contain these ingredients with naturally occurring glutamates, visit the nutrition section of the website to view the ingredient listing. Snack chips and pre-packaged salad dressings sold in our restaurants may contain MSG, so make sure to read the ingredient list on the package.
The Subway® brand does not require our food manufacturers to make certified kosher foods.
The following sandwiches and salads ingredients are pork free: Meatball Marinara, Cold Cut Combo™ (US only), Tuna, Roast Beef, Subway® Seafood Sensation®, Turkey Breast, Steak & Cheese, Roasted Chicken and Sweet Onion Chicken Teriyaki. Additionally, our vegetables, sauces and cheeses are pork free.
We’d love to have you join our team! You’ll be part of a group of more than 21,000 SUBWAY® franchisees who share your entrepreneurial spirit. Joining the SUBWAY® team gives you the great opportunity to own your own business- but not just any business: an established global brand with a proven operating system already in place. It’s easy to get started. Your first step is to complete the Application for Additional Information.
In the United States and Canada, the franchise fee is $15,000. In countries outside of North America the initial franchise fee ranges from $10,000 - $15,000 (USD)
The total investment is an estimated $116,000 to $263,000 in the United States and $102,000 to $234,000 in Canada.
Subway® Franchisees pay 12.5% every week (gross sales minus the sales tax); 8% goes toward the franchise royalties and 4.5% goes towards advertising.
We offer an equipment leasing program and also work with companies that help secure financing for new franchisees. For more information about our approved financing companies, please review our finance programs chart.
Of course; all of our new franchisees attend a two week training course at our World Headquarters, or one of our many training centers around the world. Once training is complete, on-going support comes in many forms, including local development offices, e-learning training courses, a weekly newsletter and much more.
Once you are a franchisee, our Site Selection team will educate you on the site selection process and how to find locations. Your local Development Agent will make a recommendation on whether a location should be approved or not, and with the assistance of the Field Representative and home office Leasing Department, you will negotiate the economics of the lease with the landlord. Our objective will always be to secure the best possible location for a reasonable rent.
While you will work with a local contractor that you hire, our Store Design team will provide detailed blueprints that not only meets our specifications, but provides you with a beautiful and functional restaurant.
While every case is different, the typical length of time between the time you sign the Franchise Agreement, we approve your location, and you open your business, is between 2 and 12 months.
The franchisee-owned and operated purchasing cooperative (Independent Purchasing Cooperative) negotiates the lowest costs for food and services, while maintaining quality, standards, and ensuring the best value for SUBWAY® franchisees.
The Franchise Disclosure Document (FDD) will describe in detail how the SUBWAY® franchise relationship operates and will specify how the company is organized. It will also contain franchisee contact information so that you can contact our owners to get the information needed for your research. Once you complete an Application for Additional Information, we will forward it to you.
Development Agents are franchise brokers assigned to geographical areas. They oversee franchise sales, site selection, training and operational assistance for franchisees. Development Agents also make recommendations as to whether a prospective franchisee in their territory should be granted a franchise.
As we continue our expansion, there are always new opportunities. Completing an Application for Additional Informationis the first step in the process in learning about these new opportunities. For further information regarding your area of interest, contact your area sales manager.
You can find an existing restaurant that is for sale using our map of restaurants for sale. For further information regarding your area of interest, contact your area sales manager.
You can complete the Submit Your Location form.
There are more SUBWAY® restaurants in the world than any other restaurant chain, making us a leader in the global development of the quick service restaurant industry. Review our full list of the countries we have restaurants in.
We have a number of PDF versions of the SUBWAY® brochure for various regions of the world.
Complete the Application for Additional Information.
If you have additional questions or would like to talk to a sales representative, you can contact one of our franchise sales managers.
Card & Payment is your place. Link your physical Subway® Card to your rewards account by logging into the website or the Subway® App. Go to “Card & Payment”, then click or tap “Add a Subway® Card".
Sure, we got your back. Complete a Missing Tokens Request form online to earn tokens on a purchase made in the past 30 days. Have your receipt handy, the form needs information only found on that little piece of paper.
Count those tokens by logging into your account via the website or mobile app. You’ll find everything you need in your Dashboard. Here, you’ll see all your rewards info and exclusive offers. If you’re opted in to receive emails, we’ll email you your balance. If you aren’t opted in, opt in to receive marketing emails by updating your communication preferences in your account.
Losing stuff is always a bummer. But we’re prepared for anything. Just complete a Subway Card Replacement request as you realize your card is missing to protect your rewards balance and any money you loaded onto the card. We’ll get you a new one, lickety-split!
Pro tip: Use your Subway® App instead, and you’ll never have to worry about losing your card again!
You get tons of emails and whatnot – we get it. Lucky for you, it’s easy to change your preferences in the My Account section of the Subway MyWay™ Rewards site. If you choose not to hear from us, we'll miss sending you all those valuable offers, amazing updates, or interesting announcements about the program.
Be prepared to be delighted at your rewards! You’ll earn tokens for every dollar* you spend on food and beverage purchases in Subway® restaurants – after discounts, but before taxes and fees. Once you hit 200 tokens, you’ll automatically get a $2.00 Reward to use on a future order.
Feeling lucky? You can also get Surprise Rewards. These little surprises can happen anytime! Visit often. The more you go to Subway®, the more often you’ll be surprised with rewards.
*Excluding gift card and Catering Call Center purchases.
Earning tokens is seriously easy. Scan your App or swipe your Subway® Card at the register every time you go to Subway® restaurants. Or log in to your account before ordering online. You’ll get tokens for every dollar* you spend on food and beverage purchases in Subway® restaurants (after discounts, but before taxes and fees).
Yes! For in-restaurant orders a member needs only show are registered card or show the QR code in the app to earn tokens. For website or call center orders the token earn requires an extra step. Members can complete a Missing Tokens Request form online to earn tokens on a purchase made through the Catering Call Center or online. Have your receipt from the restaurant handy, the form needs information only found on the receipt
You get to keep all your tokens, as long as you make one earning Subway® purchase or redeem a reward at least once every 12 months. Just scan your Subway® Card or provide your phone number that’s associated with your account to earn tokens. If you don’t, your token balance will expire and reset to zero.
Sometimes, so keep your eyes on the prize! From time to time, we might have events or opportunities that will let you earn extra tokens on Subway® purchases. Watch your email or the App for details and dates.
Poof! They turn into dollar-off rewards! Once you hit 200 tokens, you automatically get a $2.00 Reward for a future Subway® order. Any leftover tokens start counting toward your next reward.
Once you earn 200 tokens, your $2.00 Reward will appear on your offer Dashboard. You can always access your rewards balance on your Dashboard on either the Subway® App or the Subway MyWay™ Rewards website.
No. You have to earn at least 200 tokens to receive a $2.00 Reward to redeem.
Sure. You’ll still earn tokens for every dollar* you spend on food and beverage purchases in Subway® restaurants beyond the $2.00 Reward value. You won’t earn tokens for those $2.00 Rewards or any Surprise Reward items.
Scan your Subway® Card from the App on your phone, or swipe a Subway® Card that’s linked to your account. In a pinch, you can give your phone number that’s associated with your account, too.
Subway MyWay™ Rewards is our loyalty program, designed to reward our loyal guests. You can collect tokens to earn $2.00 Rewards, personalized offers, Surprise Rewards, and more fun stuff we haven’t even dreamed up yet.
Our rewards are deliciously delightful! Earn 4 tokens for every dollar* you spend on food and beverage purchases in Subway® restaurants. Once you hit 200 tokens - BOOM! - you earn a $2.00 Reward for a future Subway® purchase. Easy, right? But wait, there’s more! We want to keep you on your toes, so be on the lookout for Surprise Rewards.
Earn tokens a variety of ways. You’ll earn when you order on the go or in-person. When ordering at a restaurant in person, you will earn tokens if you identify yourself in one of three ways listed below:
Anyway that works for you! We have three different ways for you to keep tabs…
Anyone can join, as long as they’re eligible! You must be at least 13 years old and reside in the United States, Canada, Puerto Rico, Guam, the Northern Mariana Islands or select Army and Air Force Exchange Service (AAFES) and Navy Exchange Service Command (NEXCOM) locations.
The Subway MyWay™ Rewards program is available at participating restaurants in all 50 United States, Washington D.C., Canada, Puerto Rico, Guam, the Northern Mariana Islands and select Army and Air Force Exchange Service (AAFES) and Navy Exchange Service Command (NEXCOM) locations. You can earn tokens and redeem $2.00 Rewards at any participating restaurant. Please note: For Surprise Rewards, view the offer details in order to determine where it can be redeemed. Surprise Rewards are only valid in the country they were issued.
It’s super easy. Join online or through the Subway® App, and you’re ready to start earning tokens right away! Join now.
Of course not! The Subway MyWay™ Rewards program is always free. We want to reward you! Join now!
Sure! Register your Subway® Card to join the Subway MyWay™ Rewards program. Subway® Cards are available in participating restaurants. Swipe your card at checkout to earn tokens and redeem rewards in the restaurant. You can also scan a digital version of your Subway® Card through our App. Download the app!
Yes! To register your Subway® card, you have to sign up for the Subway MyWay™ Rewards program.
No. If you register through the App or online, we won’t actually mail you a plastic card. But you’ll have a digital card to scan when you check out at a participating Subway® restaurants. It lives on your Subway® App.
You can also pay with your Subway® Card. Cool, right? Load money onto it, then all you have to do is scan it at the register to simultaneously pay, collect tokens and/or redeem rewards.
A plastic Subway® Card, works too. They’re available in-restaurant and can be linked to an existing rewards account in the Cards & Payment section.
Yes, the Subway® Card is magic, and can be used both as a gift card AND a rewards card. If you already have an unregistered Subway® Card with a cash balance, you can register that card and join the Subway MyWay™ Rewards program. Swipe that card at the register to earn tokens and use your rewards at Subway® restaurants
Nope. You can enroll online or through the App – no purchase necessary. You’ll get a digital card to scan when you buy something at Subway®. If you want, you can pick up a plastic Subway® Card and register it to join the rewards program, but you don’t have to.
Yes! When you registered through the App, you’ve agreed to accept the Subway MyWay™ Rewards Terms and Conditions and Privacy Policy.
Yes! When you sign up for online ordering, you’ll agree to accept the Subway MyWay™ Rewards Terms and Conditions and Privacy Policy.
Any way you want! Sandwiches? Salads? COOKIES?! You can use the $2.00 Reward toward App, online, or in-restaurant purchases.
If you’re using the Subway® App or website to order, you can apply any available $2.00 Rewards to your total bill.
When making a purchase in a restaurant, select the rewards you want to use in your App, and scan your Subway® Card at the cash register or swipe your plastic Subway® Card.
Note: you may not enter your phone number to redeem your $2.00 Reward.
Sorry, but this reward is just for you! Only you can redeem a $2.00 Reward or Surprise Reward. Use them through an online, App, or in-person purchase at a Subway® restaurant. But what you buy, and who you buy it for, is entirely up to you.
We know, we know - you can barely stop smiling! Who doesn’t love a surprise? You can redeem a Surprise Reward through online, App, or in-person orders at a Subway® restaurant.
Ordering on the go via the Subway® App or online: Apply any available Surprise Rewards to your order to get your surprise.
At a Subway® Restaurant: Select the rewards you want to use and then scan your Subway® Card at the cash register or swipe your plastic Subway® Card.
Note: you may not enter your phone number to redeem your Surprise Reward offer. You do not need to print out the Surprise Reward offer for redemption.
What are you hungry for? You can use your $2.00 Reward for any Subway® menu items! Just don’t try to use it on gift cards. Otherwise, let your stomach do the talking.
Yes, you can use up to 25 $2.00 Rewards on a single purchase.
Yes! Isn’t that great? Go ahead and use your Surprise Reward in the same purchase as your $2.00 Reward. You can also use multiple Surprise Rewards in one purchase.
Of course, there’s one teeny tiny restriction. You can’t use the surprise to pay for something that’s attached to another offer. So, if you’ve got a Free Cookie Surprise Reward, plus a Buy One Get One Free Cookie offer, you can’t use your Free Cookie surprise to cover the Buy One of that BOGO offer. You can combine it though - you can get a free cookie, plus use your BOGO cookie offer for a total of THREE COOKIES…sweet deal, right?
Now. Who’s hungry for cookies?
No. You can’t use a partial reward, so you’ll lose any extra balance on a $2.00 Reward that is over the bill amount. For example, if you want to use two $2.00 Rewards on a subtotal amount of $3.50, you’ll lose that extra $0.50 from the second reward.
Sorry, but no. The $2.00 Reward is not a gift certificate, and you can’t use it to buy one either.
Don’t waste precious printer ink. Once you swipe or scan your card at checkout, the Sandwich Artist® will see your available rewards on their screen. They’ll be happy to apply any of your offers and rewards to your qualifying order.
Your Subway® Card is like your backstage pass. Scan it from the Subway® App or swipe the plastic Subway® Card at the register to redeem $2.00 Rewards or Surprise Rewards.
Note: You cannot provide your mobile phone number associated with your account to redeem rewards.
You have 90 days to use your $2.00 Reward once it has been issued to you. If it is not used after 90 days, the reward will expire and you will not be able to use it.
Note: Remember, your tokens don’t expire, as long as you make one earning Subway® purchase or redeem a reward at least once every 12 months. Just scan your Subway® Card or provide your phone number to earn tokens. If you don’t, your token balance will expire and reset to zero. The more you swipe, the more tokens you’ll have which will earn you more rewards, so keep spending!
Refer to your Surprise Reward offer details by viewing the offer in your Dashboard or in your Subway® App. Act fast! Enjoy that surprise before it expires!
Subway® Cards can be loaded with U.S. or Canadian currency and used to purchase goods and services at participating Subway® restaurants in the U.S. and Canada, online at subway.com or the Subway® App. Cards may not be used to purchase other Cards and is not redeemable for cash except where required by law. Some Subway® eGift Cards must be registered prior to use. To register your Card, and for complete terms and conditions, visit subway.com.
Physical Subway® Cards can also be used in conjunction with the Subway® MyWay™ Rewards Program, which is administered separately.
The Subway® Card can be purchased in any amount between $5 and $500. Please note that the maximum value that can be associated with any one Subway® Card at any given time is $500.
Physical Subway® Cards can be purchased at participating Subway® restaurant locations throughout the U.S. and Canada, online at subway.com or at authorized resellers, retail and online stores. eGift Cards can be purchased online at subway.com or from authorized reseller online stores. You can also buy Subway® Cards for bulk or corporate needs (see corporate cards section).
Yes! Keeping your Subway® Card loaded up is a great way to always have a delicious meal at your fingertips. You can reload your Subway® Card online at subway.com once you've registered or at any participating Subway® restaurant location.
Sure! How thoughtful of you! Just make sure you register the Card before allowing someone else to use it. That way, all you have to do is login to your Subway® account and top up the value of the Card.
Subway® Cards can be used at participating Subway® restaurant locations throughout the U.S. and Canada. They can also be redeemed online at subway.com or through the Subway® App.
No. This is a no-fee service that is offered to Subway® customers as a convenient way to pay for their favorite Subway® restaurant menu items.
The Subway® Card never expires, nor do we charge any fees in connection with its use, or penalties for dormancy. Occasionally special promotional Subway® Cards which do have expiring balances are distributed on a limited basis; however, these cards are clearly marked as such with the valid start date and the expiration date on the front of the Card.
No, not at this time. We currently require that Subway® Cards be presented at the time of order to make a purchase.
Your Subway® Card has a Card Number and a Personal Identification Number (“PIN”) associated with it. The PIN is used to help identify you when talking by telephone with customer service representatives or checking account information online. On physical Subway® Cards, the PIN can be found by scratching off the silver box located on the back of the Subway® Card. For Subway® eCards, the PIN will be contained in the email in which the Card is delivered.
For physical Subway® Cards, you can visit any participating Subway® restaurant and have a Sandwich Artist® swipe your card at the point of sale terminal (POS). If you have created a Subway® Card account and registered your physical or eGift Card, you can also check your account online at subway.com or through the Subway® App. Or you can always call 1-877-697-8222.
No. Just reload and reuse the same Card.
If you have more than one Subway® Card with balances, you can transfer the balances from one Card to the other, provided that all Cards have been registered under the same profile at subway.com, and as permitted by applicable law. Limitations on reloadability and maximum Card balances may apply.
This is a bit of a tricky question. In some states, we cannot give cash back in order to adhere to money laundering policies. However, other states require cash back be given.
Inquire with your local store to see if they can give cash back on the spot. If you are in a state where we can give cash back, you can also fill out the Electronic Form for Refund Request form found HERE. Please allow 4-6 weeks processing time for refund checks to be issue.
While the majority of Subway® restaurants accept Subway® Cards for payment, we cannot guarantee acceptance of your Card at all Subway® Restaurant locations because Subway® restaurants operate as independent franchises. Please contact our Customer Service Helpdesk at 877-697-8222 for further assistance. The telephone number is also located on the back of your Card.
If your Subway® Card is registered, we can replace the remaining balance if it is ever lost, stolen, damaged, or otherwise rendered unreadable. Once you've registered you can also check your balance, merge balances or use your gift card balance for payment on subway.com or in the Subway® App. Registering your Card also allows you to use your Subway® Card to participate in the Subway MyWay™ Rewards Program.
You can register your Subway® Card by creating Subway MyWay™ Rewards account at subwaymyway.com or by downloading the Subway® App and creating an account and adding your Subway® Card under Cards & Payments. Already have an account? Great! Just navigate to Cards & Payments and add your Subway® Card.
Each customer may only create one Subway® Card account, but may link multiple Cards to that account through the registration process.
Of course! We will only send you communications if you opt in during registration to receive news and offers. You can change your preference any time by logging in to your account at subwaymyway.com. And, we'd never share your personal information with anyone. See our Privacy Policy for details.
Please safeguard your Subway® Card. You are responsible for all transactions associated with your Card, whether authorized or unauthorized. If you have registered your Subway® Card and it subsequently becomes damaged and/or unreadable, call Subway® Care at 1-877-697-8222. You will be transferred to a Subway® customer service representative who will be able to freeze the remaining unused balance on your Card as of that time. Once the Subway® customer service representative freezes the remaining unused balance on your Card, complete the Card Replacement Electronic Form. We will issue a replacement Card within 7-10 business days after the submission of your form.
If you have registered your Subway® Card and it subsequently becomes damaged and/or unreadable, call Subway® Care at 1-877-697-8222. You will be transferred to a Subway® customer service representative who will be able to freeze the remaining unused balance on your Card as of that time. Once the Subway® customer service representative freezes the remaining unused balance on your Card, complete the Card Replacement Electronic Form. We will issue a replacement Card within 7-10 business days after the submission of your form.
Click here to visit Corporate Sales page. For additional information or assistance, you may contact us directly at 1-888-445-9239 x1273, or via e-mail to subwayecardorders@ipcoop.com.
The Subway® Card currently comes in physical form for corporate orders. Subway® eGift Cards are only available for individual order at this time and are not sold in bulk.
There is no additional cost for standard cards. Custom-designed Subway® Cards can be ordered with your company’s logo and artwork for a surcharge.
Yes, we do offer volume discounts based on total dollars spent on your order. Discounts do not apply to orders paid via credit or debit cards. Please contact us directly at 1-888-445-9239 ext. 1273 to discuss discounts on substantially large orders. Ground orders are shipped for free. Expedited shipping will be at a surcharge.
The Subway® Card never expires, nor do we charge any fees in connection with its use, or penalties for dormancy.
Occasionally special promotional Subway® Cards which do have expiring balances are distributed on a limited basis; however, these Cards are clearly marked as such with the valid start date and the expiration date on the front of the Card.
The Subway® Card can be purchased and reloaded in any amount between $5 and $500. The minimum order is 10 Cards or $250.00. For orders less than 10 Cards and $250.00, please visit subway.com.
The maximum value that can be associated with any one Subway® Card at any given time is $500.00. The maximum value that can be associated with a Card on any calendar day, between beginning balance and reload activity, is $2,000.00. No single individual may purchase Cards with a total value of more than $10,000.00 on any calendar day.
Subway® Cards ordered in bulk do not ship with a greeting card or personal message. However, Card envelopes can be ordered with your Card order.
In order to ship to multiple addresses, you must place separate orders.
Standard orders: Allow 2-3 days for order processing and additional 5-7 days for standard shipping. Orders are not processed until payment is confirmed. Custom orders: Will take longer to process and timing depends on the number of Cards ordered. Click here for additional info.
When you receive your plastic Gift Cards will depend on if your order is for standard or custom Cards and the shipping method chosen.
We accept credit card payments (Visa, MC, Discover and AMEX), check payments and ACH draft. Before a Gift Card order is shipped, payment must be received. If you choose the check or ACH draft option, your order will remain pending until payment has been received and deposited. You will receive an email once the payment has been approved and again with the shipment is sent. Credit card payments are limited to $5,000 and DO NOT QUALIFY FOR A DISCOUNT.
Yes. We require a Federal Tax ID number, to verify your business status.
Please contact us immediately at 1-888-445-9239 ext. 1273 or email us at subwayecardorders@ipcoop.com if you suspect your cards are lost or stolen.
Subway® Cards cannot be returned for refunds.
Cards are shipped inactive as a safeguard against unauthorized use in the event Cards are lost or stolen. A packing slip will be included with your shipment. Please complete the packing slip and submit via fax in order to activate the cards. Card activation can take 24-48 hours. Cards should not be distributed until an email activation confirmation has been received.
Click here for complete Subway® Card terms and conditions.
Subway® Card envelopes are available for purchase along with your Subway® Cards.
Any materials created by you which feature the Subway® logos, Cards, Menu Items, or other proprietary images must be submitted to VPS for approval prior to their use or distribution. Submit to: subwayecardorders@ipcoop.com
Yes! You can customize your Subway® Card order for a cusomization fee. Pricing depends on the volume. Click here for additional info.