Privacy Notice

LAST REVISED: September 22, 2016

PRIVACY NOTICE
Milford, Connecticut
USA

SCOPE: Your privacy is very important to the SUBWAY® Group, including Franchise World Headquarters, LLC (“FWH”), its affiliates, subsidiaries and franchisors.

To learn how FWH collects, protects, uses and shares Personal Information gathered about you while you interact with either the website located at http://www.subway.com/en-us, or the Subway mobile application (the, “SUBWAY® App”), please click here.

Additionally, please find links to the SUBWAY® Franchisor Privacy Statements, its affiliate, Subway Franchisee Advertising Fund Trust’s Privacy Statement, SUBWAY® Country Specific Websites, and Terms and Conditions of Website Use below:

  • Please click here to read Franchise World Headquarters, LLC (“FWH”) Privacy Statement.
  • Please click here to read Doctor’s Associates Inc.’s (“DAI”) Privacy Statement.
  • Please click here to read Subway International B.V. (“SIBV”) Privacy Statement.
  • Please click here to read Subway Systems Australia Pty Ltd (“SSA”) Privacy Statement.
  • Please click here to read Subway Franchise Systems of Canada, Ltd. (“SFSC”) Privacy Statement.
  • Please click here to read Subway Partners Colombia C.V. (“SPCCV”) Privacy Statement.
  • Please click here to read Subway Systems do Brasil Ltda. (“SSB”) Privacy Statement.
  • Please click here to read Sandwich and Salad Franchises of South Africa Pty Ltd. (“SSFSA”) Privacy Statement.
  • Please click here to read Subway Systems India Private Limited (“SSIPL”) Privacy Statement.
  • Please click here to read Subway Franchise Advertising Fund Trust, Ltd. (“SFAFT”) Privacy Statement.
  • To view your country’s Privacy Statement please go to: http://www.subway.com/en-us/exploreourworld. At the top of the page, please click on CHANGE, which brings you the EXPLORE OUR WORLD page. To choose your Country click on the Country name, then go to the very bottom of the Country’s page and click the PRIVACY link to view the Privacy Statement specific to your Country.
  • Please click here to review the Terms and Conditions regarding the SUBWAY® Group's website.

Important Information Regarding SUBWAY® Group and the Privacy Shield and Swiss Safe Harbor

FWH on its own behalf and on behalf of the U.S. members of the SUBWAY® Group commits to comply with the EU-U.S. Privacy Shield Framework (“Privacy Shield”), as set forth by the U.S. Department of Commerce (“DoC”) and the Federal Trade Commission for the collection, use and retention of Personal Information from European Union Member States and European Economic Area member countries, including the its principles and supplemental principles. To learn more about Privacy Shield, and to view FWH’s certification page, please visit: http://www.privacyshield.gov.

FWH also maintains an affirmative commitment to comply with the U.S.-Swiss Safe Harbor Framework (“Swiss Safe Harbor”), as set forth by the DoC, regarding the collection, use and retention of Personal Information from Switzerland. To learn more about the Swiss Safe Harbor, please visit www.export.gov/safeharbor; and to view FWH’s certification page, please visit https://safeharbor.export.gov/list.aspx.

For details regarding how FWH complies with both Privacy Shield and the Swiss Safe Harbor, please see FWH’s Privacy Statement: http://www.subway.com/en-us/legal/privacystatement-fwh.

How to Contact Us

In addition to the contact information provided within the Privacy Statements above:

  • Please direct any questions concerning the SUBWAY® Group’s privacy practices and procedures to the SUBWAY® Group’s Privacy Officer at: privacyofficer@subway.com.
  • Please direct any questions concerning the SUBWAY® Group’s affiliated entity, SFAFT’s, privacy practices and procedures to SFAFT’s Privacy Officer at: fafprivacyofficer@subway.com.
  • Requests to unsubscribe from or “opt-out” of communications from the SUBWAY® Group may be directed to the SUBWAY® Group Privacy Officer at: privacyofficer@subway.com.
  • Requests to unsubscribe from or “opt-out” of communications from SFAFT may be directed to SFAFT’s Privacy Officer at: fafprivacyofficer@subway.com.
  • Click below to download the Privacy Information Request Form: http://subapps1.subway.com/go/legal/InfoRequestForm.pdf.
  • Or mail your written inquiry/request to:
  • The SUBWAY® Group’s Privacy Officer
    C/o Franchise World Headquarters, LLC
    325 Sub Way
    Milford, CT 06461

    OR

    The FAF Group’s Privacy Officer
    C/o Franchise World Headquarters, LLC
    325 Sub Way
    Milford, CT 06461

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