That's just the entrepreneurial spirit. Subway® was built on, and we’d love to have you join our team!
It’s easy to get started - check out the Own a franchise page for more information.
Our franchise fee is waived for any honorably discharged veteran who opens a Subway® restaurant on a government or military installation. Many veterans have joined our franchisee team, and say opening their own restaurant was a great post-military career choice. Read some of their stories here.
Just like our menu offerings, you’ve got plenty of options. From the restaurants to our global offices, there are many ways you can get involved with Team Subway®. To get started, visit our Careers page to see restaurant job openings. To view regional and Headquarter job options, please visit our Recruiting page or check us out on LinkedIn to see more opportunities.
Since all of the Subway® restaurants are owned by independent franchisees, your manager or the store owner would be the best person to reach out to for help with getting any type of documents related to pay.
Each store is owned by small business owners, many of whom live locally and love giving back to their communities. Please address any requests for donations with your local Subway restaurant. To find the closest one, you can visit https://www.subway.com/en-US/FindAStore. It can’t hurt to ask, just know that they may not be able to honor each request.
To file a request to be forgotten, please complete this form. Upon completion of the form, you will receive an email asking you to confirm your request. Your information will be removed from our systems within 30 days of your confirmation of your request.
Think of your neighborhood Subway® shop as a small business… Because it is. Every one of the over 40,000 Subway® locations worldwide is actually independently owned and operated. As such, the pricing is set by the franchisee.
We appreciate your excitement over our promotional products and pricing. You’ll see “at participating locations” somewhere on the advertisement or commercial. Since the stores are owned by independent franchisees, the ultimate decision to participate in that promotion does lie with the franchise owner.
Can we text you? (We’re going to pretend you said, “Yes.”) If you’ve got a smartphone, you can sign up for weekly text coupons.
You can also download the Subway® App, and check the “Deals” section. You may receive periodic mobile-specific offers just for you.
Each coupon notes that it is at participating locations. As each location is independently owned and operated, the acceptance of coupons is at the discretion of the franchise owner.
To find allergen information, check out our Allergy and Ingredient info. This document identifies which standard menu items contain certain allergens and sensitive ingredients.
For information about our ingredients, take a look at our Products and ingredients guide. We update this regularly, as we’re continuing to make our products even better.
These ingredients are plant or microbial derived.
The Provolone, Pepperjack, Shredded Monterey Cheddar, Feta, Parmesan, Cheddar, Mozzarella and Swiss contain only plant or microbial derived rennin. The bulk of the rennin in the American cheese is microbial, however there could be a chance of calf rennin in the cheese due to production variables.
All of the core menu items are free of artificial trans fat (partially hydrogenated oil). A few menu items contain small amounts of naturally occurring trans fat, found in meats and dairy.
The Subway® brand does not add MSG to any of the standard menu items. However, MSG occurs naturally ingredients such as tomatoes, cheeses, hydrolyzed vegetable proteins, protein isolates, autolyzed yeast, hydrolyzed yeast and yeast extracts. To find out which foods at Subway® restaurants contain these ingredients with naturally occurring glutamates, visit the nutrition section of the website to view the ingredient listing. Snack chips and pre-packaged salad dressings sold in our restaurants may contain MSG, so make sure to read the ingredient list on the package.
Subway offers a variety of fresh veggies that allow you to Make it What You Want® as a sandwich, wrap, or salad. Please have a look at our Products and Ingredients guide for a full listing of ingredients as not all menu offerings are vegan.
The Subway® brand does not require our food manufacturers to make certified kosher foods.
The following sandwiches and salads ingredients are pork free: Meatball Marinara, Cold Cut Combo™ (US only), Tuna, Roast Beef, Subway® Seafood Sensation®, Turkey Breast, Steak & Cheese, Roasted Chicken and Sweet Onion Chicken Teriyaki. Additionally, our vegetables, sauces and cheeses are pork free.
For more than 50 years, Subway's mission has been to let customers design their own sandwiches, and to serve local tastes through a network of locally-owned restaurants. That hasn't changed. Since 2007, a limited number of Subway® locations in the UK and Ireland have offered a Halal menu. These restaurants have a sign posted on the front door and on the menu stating that they offer Halal food.
We have no plans at this time to open any Halal-serving restaurants in the U.S.
Select stores have chosen to carry a six-inch gluten-free bread option. This prepackaged bread is baked off-site to avoid cross-contamination. Ask your Sandwich Artist™ if your local restaurant carries gluten-free bread. (Please note: No other bread, flatbread, or wrap option is gluten free.)
Additionally, you may make any six-inch sub into a salad.
Please review our Allergen Information for a list of products that do and do not contain gluten.
While some local Subway restaurants might be able to fill your catering order the same day, to be on the safe side we request that you place your order, including those for giant subs, 24 hours in advance.
To place an order, visit us online at catering.subway.com or call your local restaurant.
This can vary based on your crowd. Think about the type and size of the group, as well as their appetites. That said, we do have some recommended ranges based on group size alone:
Be sure to check the tax exemption box on the checkout screen when placing your order online. Please have your tax ID handy, as you may be asked to submit it directly to ezCater
We’d love to have you join our team! You’ll be part of a group of more than 21,000 SUBWAY® franchisees who share your entrepreneurial spirit. Joining the SUBWAY® team gives you the great opportunity to own your own business- but not just any business: an established global brand with a proven operating system already in place. It’s easy to get started. Your first step is to complete the Application for Additional Information.
In the United States and Canada, the franchise fee is $15,000. In countries outside of North America the initial franchise fee ranges from $10,000 - $15,000 (USD)
The total investment is an estimated $116,000 to $263,000 in the United States and $102,000 to $234,000 in Canada.
Subway® Franchisees pay 12.5% every week (gross sales minus the sales tax); 8% goes toward the franchise royalties and 4.5% goes towards advertising.
We offer an equipment leasing program and also work with companies that help secure financing for new franchisees. For more information about our approved financing companies, please review our finance programs chart.
Of course; all of our new franchisees attend a two week training course at our World Headquarters, or one of our many training centers around the world. Once training is complete, on-going support comes in many forms, including local development offices, e-learning training courses, a weekly newsletter and much more.
Once you are a franchisee, our Site Selection team will educate you on the site selection process and how to find locations. Your local Business Development Agent will make a recommendation on whether a location should be approved or not, and with the assistance of the Field Representative and home office Leasing Department, you will negotiate the economics of the lease with the landlord. Our objective will always be to secure the best possible location for a reasonable rent.
While you will work with a local contractor that you hire, our Store Design team will provide detailed blueprints that not only meets our specifications, but provides you with a beautiful and functional restaurant.
While every case is different, the typical length of time between the time you sign the Franchise Agreement, we approve your location, and you open your business, is between 2 and 12 months.
The franchisee-owned and operated purchasing cooperative (Independent Purchasing Cooperative) negotiates the lowest costs for food and services, while maintaining quality, standards, and ensuring the best value for SUBWAY® franchisees.
The Franchise Disclosure Document (FDD) will describe in detail how the SUBWAY® franchise relationship operates and will specify how the company is organized. It will also contain franchisee contact information so that you can contact our owners to get the information needed for your research. Once you complete an Application for Additional Information, we will forward it to you.
Business Development Agents are franchise brokers assigned to geographical areas. They oversee franchise sales, site selection, training and operational assistance for franchisees. Business Development Agents also make recommendations as to whether a prospective franchisee in their territory should be granted a franchise.
As we continue our expansion, there are always new opportunities. Completing an Application for Additional Informationis the first step in the process in learning about these new opportunities. For further information regarding your area of interest, contact your area sales manager.
You can complete the Submit Your Location form.
There are more SUBWAY® restaurants in the world than any other restaurant chain, making us a leader in the global development of the quick service restaurant industry. Review our full list of the countries we have restaurants in.
We have a number of PDF versions of the SUBWAY® brochure for various regions of the world.
Complete the Application for Additional Information.
Card & Payment is your place. Link your physical Subway® Card to your rewards account by logging into the website or the Subway® App. Go to “Card & Payment”, then click or tap “Add a Subway® Card".
You get tons of emails and whatnot – we get it. Lucky for you, it’s easy to change your preferences in the My Account section of the Subway MyWay® Rewards site. If you choose not to hear from us, we'll miss sending you all those valuable offers, amazing updates, or interesting announcements about the program.
We are sorry to see you go. To have your loyalty account removed, please complete this form. Upon completion of the form, you will receive an email asking you to confirm your request. Your account will be deleted within 30 days of your confirmation of your request. If you have more than one account, you will need to complete the form for each account.
Be prepared to be delighted at your rewards! You’ll earn tokens for every dollar* you spend on food and beverage purchases in Subway® restaurants – after discounts, but before taxes and fees. Once you hit 200 tokens, you’ll automatically get a $2.00 Reward to use on a future order.
Feeling lucky? You can also get Surprise Rewards. These little surprises can happen anytime! Visit often. The more you go to Subway®, the more often you’ll be surprised with rewards.
*Excluding gift card and Catering Call Center purchases.
Earning tokens is seriously easy. Scan your App or swipe your Subway® Card at the register every time you go to Subway® restaurants. Or log in to your account before ordering online. You’ll get tokens for every dollar* you spend on food and beverage purchases in Subway® restaurants (after discounts, but before taxes and fees).
Yes! For in-restaurant orders a member needs only show are registered card or show the QR code in the app to earn tokens. For website or call center orders the token earn requires an extra step. Members can complete a Missing Tokens Request form online to earn tokens on a purchase made through the Catering Call Center or online. Have your receipt from the restaurant handy, the form needs information only found on the receipt
You get to keep all your tokens, as long as you make one earning Subway® purchase or redeem a reward at least once every 12 months. Just scan your Subway® Card or provide your phone number that’s associated with your account to earn tokens. If you don’t, your token balance will expire and reset to zero.
Check your offer Dashboard. Once you reach 200 tokens, they are automatically converted into a $2.00 Reward.
Sure. You’ll still earn tokens for every dollar* you spend on food and beverage purchases in Subway® restaurants beyond the $2.00 Reward value. You won’t earn tokens for those $2.00 Rewards or any Surprise Reward items.
Anyway that works for you! We have three different ways for you to keep tabs…
Anyone can join, as long as they’re eligible! You must be at least 13 years old and reside in the United States, Canada, Puerto Rico, Guam, the Northern Mariana Islands, the U.S. Virgin Islands, or select Army and Air Force Exchange Service (AAFES) and Navy Exchange Service Command (NEXCOM) locations. You can earn tokens and redeem $2.00 Rewards at any participating restaurant.
Please note: For Surprise Rewards, view the offer details to determine where it can be redeemed. Surprise Rewards are only valid in the country they were issued.
It’s super easy. Join online or through the Subway® App, and you’re ready to start earning tokens right away! Join now.
No. If you register through the App or online, we won’t actually mail you a plastic card. But you’ll have a digital card to scan when you check out at a participating Subway® restaurants. It lives on your Subway® App.
You can also pay with your Subway® Card. Cool, right? Load money onto it, then all you have to do is scan it at the register to simultaneously pay, collect tokens and/or redeem rewards.
A plastic Subway® Card, works too. They’re available in-restaurant and can be linked to an existing rewards account in the Cards & Payment section.
Yes, the Subway® Card is magic, and can be used both as a gift card AND a rewards card. If you already have an unregistered Subway® Card with a cash balance, you can register that card and join the Subway MyWay® Rewards program. Swipe that card at the register to earn tokens and use your rewards at Subway® restaurants
Yes! When you registered through the App or or sign up for online ordering, you’ve agreed to accept the Subway MyWay® Rewards Terms and Conditions and Privacy Policy.
Nope. You can enroll online or through the App – no purchase necessary. You’ll get a digital card to scan when you buy something at Subway®. If you want, you can pick up a plastic Subway® Card and register it to join the rewards program, but you don’t have to.
Yes! When you sign up for online ordering, you’ll agree to accept the Subway MyWay® Rewards Terms and Conditions and Privacy Policy.
You can apply any available $2.00 Rewards to your total bill for App, online, or in-restaurant purchases*.
When making a purchase online or through the app, select the rewards you want to use prior to beginning your order.
(Note: you may not enter your phone number to redeem your $2.00 Reward).
*Gift cards and other exclusions apply.
Sorry, but this reward is just for you! Only you can redeem a $2.00 Reward or Surprise Reward. Use them through an online, App, or in-person purchase at a Subway® restaurant. But what you buy, and who you buy it for, is entirely up to you.
Yes, you can use up to 25 $2.00 Rewards on a single purchase.
Yes! Isn’t that great? Go ahead and use your Surprise Reward in the same purchase as your $2.00 Reward. You can also use multiple Surprise Rewards in one purchase.
Of course, there’s one teeny tiny restriction. You can’t use the surprise to pay for something that’s attached to another offer. So, if you’ve got a Free Cookie Surprise Reward, plus a Buy One Get One Free Cookie offer, you can’t use your Free Cookie surprise to cover the Buy One of that BOGO offer. You can combine it though - you can get a free cookie, plus use your BOGO cookie offer for a total of THREE COOKIES…sweet deal, right?
Now. Who’s hungry for cookies?
No. You can’t use a partial reward, so you’ll lose any extra balance on a $2.00 Reward that is over the bill amount. For example, if you want to use two $2.00 Rewards on a subtotal amount of $3.50, you’ll lose that extra $0.50 from the second reward.
Sorry, but no. The $2.00 Reward is not a gift certificate, and you can’t use it to buy one either.
You have 90 days to use your $2.00 Reward once it has been issued to you. If it is not used after 90 days, the reward will expire and you will not be able to use it.
Note: Remember, your tokens don’t expire, as long as you make one earning Subway® purchase or redeem a reward at least once every 12 months. Just scan your Subway® Card or provide your phone number to earn tokens. If you don’t, your token balance will expire and reset to zero. The more you swipe, the more tokens you’ll have which will earn you more rewards, so keep spending!
Refer to your Surprise Reward offer details by viewing the offer in your Dashboard or in your Subway® App. Act fast! Enjoy that surprise before it expires!
Physical Subway® Cards can be purchased at participating Subway® restaurant locations throughout the U.S. and Canada, online at subway.com or at authorized resellers, retail and online stores. eGift Cards can be purchased online at subway.com or from authorized reseller online stores. You can also buy Subway® Cards for bulk or corporate needs (see corporate cards section).
Physical Subway® Cards with Braille text are also available for purchase on a special order basis by calling 1-877-697-8222.
Yes! Keeping your Subway® Card loaded up is a great way to always have a delicious meal at your fingertips. You can reload your Subway® Card online at subway.com once you've registered or at any participating Subway® restaurant location.
Sure! How thoughtful of you! Just make sure you register the Subway® Card before allowing someone else to use it. That way, all you have to do is login to your Subway® account and top up the value of the Subway® Card.
Subway® Cards can be used at participating Subway® restaurant locations throughout the U.S. and Canada. They can also be redeemed online at subway.com or through the Subway® App.
No. This is a no-fee service that is offered to Subway® customers as a convenient way to pay for their favorite Subway® restaurant menu items.
The Subway® Card never expires, nor do we charge any fees in connection with its use, or penalties for dormancy. Occasionally special promotional Subway® Cards which do have expiring balances are distributed on a limited basis; however, these Subway® Cards are clearly marked as such with the valid start date and the expiration date on the front of the Subway® Card.
No. For your security, you must have your Subway® Card in hand to pay for an order in store. You can always register it and use it to place a remote order online at subway.com or via the Subway® App.
Your Subway® Card has a Card Number and a Personal Identification Number (“PIN”) associated with it. On physical Subway® Cards, the PIN can be found by scratching off the silver box located on the back of the Subway® Card. For Subway® eGift Cards, the PIN will be contained in the email in which the Subway® Card is delivered.
For support of physical Subway® Cards with Braille text, call 1-877-697-8222.
For physical Subway® Cards, you can visit any participating Subway® restaurant and have a Sandwich Artist® swipe your card(s) at the point of sale terminal (POS). If you have created a Subway® Card account and registered your physical or eGift Card(s), you can also check your account online at subway.com or through the Subway® App.
Absolutely! It’s easy to transfer the full balance of one card to another. Just log into your Subway® account on SubwayMyWay.com and select “Payment Methods.” Click on “Manage Payments” and make sure both cards are registered. Click on the Subway® Card you wish to transfer from and choose the option to “Transfer Balance.” Then, choose the card you wish to transfer to. You can also do this in the Subway® App by going to the menu, selecting “Payment Methods,” and following the same steps.
While the majority of Subway® restaurants accept Subway® Cards for payment, we cannot guarantee acceptance of your Card at all Subway® Restaurant locations because Subway® restaurants operate as independent franchises.
If your Subway® Card is registered, we can replace the remaining balance if it is ever lost, stolen, damaged, or otherwise rendered unreadable. Once you've registered you can also check your balance, merge balances or use your gift card balance for payment on subway.com or in the Subway® App. Registering your Card also allows you to use your Subway® Card to participate in the Subway MyWay® Rewards Program.
You can register your Subway® Card by creating Subway MyWay® Rewards account at subwaymyway.com or by downloading the Subway® App and creating an account and adding your Subway® Card under Cards & Payments. Already have an account? Great! Just navigate to Cards & Payments and add your Subway® Card.
Each guest may only create one Subway® Card account, but may link multiple Cards to that account through the registration process.
If you have registered a Subway® Card and it is subsequently lost, stolen, damaged, or otherwise rendered non-functional, or if you believe that someone has copied your Subway® Card, complete the electronic Card Replacement Form and submit it along with proof of purchase of your Card. We will freeze the remaining unused balance on your Card as of the time the form is processed, and we will then issue a replacement eGift Card within 3 business days thereafter.
Subway® Cards which have been lost, stolen, damaged, or otherwise rendered non-functional will be replaced only if the Card was previously registered and proof of purchase is provided.
No, there are no costs and we will ground ship your cards for free. There is a surcharge for express shipping or card customization.
Yes, we do offer volume discounts based on total dollars spent on your order. Please see below.
Per Order Discount Structure
*No discount applied to orders paid by credit card.
The Subway® Card can be purchased and reloaded in any amount between $5 and $500. The minimum order total is $500.00. For orders less than $500.00 you can visit subway.com.
Standard physical card order: Please allow 2-3 business days for processing and an additional 2 – 3 business days for standard shipping. Orders are not processed until payment is confirmed. eGift card orders: Please allow 1-2 business days for processing once payment is confirmed. Orders are not processed until payment is confirmed.
We accept credit card payments (Visa, MasterCard, Discover and American Express), check payments and ACH draft.
Before a Gift Card order is shipped, payment must be received.
If you choose the check or ACH draft option, your order will remain pending until payment has been received and deposited.
Credit card payments are limited to $5,000 and DO NOT QUALIFY FOR A DISCOUNT.
Yes. We require a Federal Tax ID number, to verify your business status.
Subway® Cards cannot be returned for refunds.
Cards are shipped inactive as a safeguard against unauthorized use in the event Cards are lost or stolen. A packing slip will be included with your shipment. Please complete the packing slip and submit via fax in order to activate the cards. Card activation can take 24-48 hours. Cards should not be distributed until an email activation confirmation has been received.
Click here for complete Subway® Card terms and conditions.
Any materials created by you which feature the Subway® logos, Cards, Menu items, or other proprietary images must be submitted to VPS for approval prior to their use or distribution. Submit to: subwaycorporategiftcards@cashstar.com
The app requires a device running iOS 9.0 or later or Android 4.4 and up.
We work hard to make sure your personal information is secure. Please see the ‘Legal’ option within the mobile app menu and tap on ‘Privacy Statement’.
There are a few things you can try to resolve most technical concerns you may be experiencing with the Mobile App. Be sure your device’s operating system, and most importantly - the Subway® App are totally up-to-date. If you have already tried updating, we strongly recommend logging out, and logging back in to the Subway® App. For Android users, we also suggest clearing the cache for the Subway® App in your device settings.
If issues persist, please tap ‘Contact Us’ in the app menu. Please include: your device type, operating system, which Subway App version you are using, and a brief description of how to reproduce this issue.
Please make sure you are entering your full first and last name. We also require a valid telephone number (country code should not be included) and email address when signing up. If you believe there is an error, visit the 'Contact Us' page of our website and provide the email address you are using to sign up, as well as a brief description of what you are experiencing.
On the Login screen, select the "Forgot/Change Password?" link to input the email address used for forgotten password account. This will send a verification code via email and allow for the reset of a password.
Order carefully! An order cannot be modified once it is submitted and there will be a charge even if the order is not picked up. If you need to cancel or modify an order, contact the restaurant where the order was placed (you can find that info on the Order Details page).
Of course! - You may access your previously placed remote orders from the last three months, by opening the menu and selecting “Order History”. (Please note that you may only see orders from the country for which your account is associated).
First, make sure you add a Payment Method in your profile. When you are ready to pay, select the “Show Card” button in the App. It will give you a QR code to scan at the register.
Visa and MasterCard are widely accepted. Some restaurants may also accept American Express and Discover. See restaurant for details.
Yes! If you are looking to split between gift card and another payment method, simply select ‘Apply a Subway Card’ on the “Your Order” page. If you need to change the other payment you’d like to use, you can then press ‘Change’.
If you look under the “Deals” section of the Subway® App, you may periodically see offers available. To access the offer, click the “Apply” button and add the item to your cart. These offers only apply to mobile orders, and are subject to the terms and conditions found by clicking the information button on the offer.
For other coupons and offer, we are sorry, but right now you can’t redeem those offers on orders placed from the Subway® App. But, if you pay in restaurant using the app, you can present a coupon before paying.
In the case of card decline or an error message when checking out, please contact your bank or credit card company to verify the information is correct. This will require you to delete the payment method in question and add it again.
Yes! You can order through subway.com, Subway’s app or through a third-party provider such as DoorDash, Uber Eats, Grubhub or Postmates.
Depending on the coverage ability of our third-party delivery partners, some restaurants may not yet be able to participate in our Delivery program at this time. When ordering delivery from Subway’s app or via subway.com, DoorDash provides the last-mile logistics so availability will depend on DoorDash’s coverage areas. Please check back often as coverage expands each day.
Yes! You can earn tokens if you place your delivery order through subway.com or the Subway App. However, you cannot earn Subway tokens and Rewards on orders placed through our delivery partners’ (DoorDash, Uber Eats, Postmates or Grubhub) websites and apps.
Depending on the delivery platform you order from, there are additional fees including a delivery fee, a service fee and/or a small order fee. Menu item prices may be higher through our delivery partners. See delivery partner websites and apps for more information.
Most standard menu items are available for order with the exception of fountain drinks, soups and coffee. Depending on what area you are in, the menu may also reflect regional and Limited Time Only (LTO) menu items, too.
If you want to cancel your order after it's been placed, it's important to take action as quickly as possible. To cancel an order placed through a third-party provider, please contact the provider directly. To cancel an order placed on Subway's website or App, please contact the restaurant as soon as possible.
If you placed your order through subway.com or the Subway app, you may contact the restaurant from which you ordered if you have an issue. The restaurant staff will do their best to help!
For issues or questions about orders from one of our delivery partners (DoorDash, UberEats, Postmates or Grubhub), please contact them directly for help.
Unfortunately, the order is submitted immediately to the restaurant to prepare so modifications can not be accepted after you’ve placed the order.
We partner with DoorDash’s delivery team to fulfill orders placed through our website and app.
We work with our delivery partners to provide the most accurate delivery time estimates but understand that sometimes things don’t go as planned. Once your order has been placed, either through our website or app or through a third-party delivery provider, you will receive a link to track your order. If you’ve received notification that your order is on its way, we suggest you contact the driver directly with questions.
In-Store Pickup
Curbside Pickup
Location Delivery