Terms of Use

Order Terms

Last Updated: May 10, 2024

These Order Terms (“Terms”), together with the terms governing your access to and use of our websites and mobile apps, as applicable, govern all Subway® restaurant orders placed using our websites or mobile apps. These Terms are between you and Franchise World Headquarters, LLC (together with its affiliates, the “Subway Group,” “we,” “us,” or “our”). Our websites and mobile apps are, together, referred to as the “Site(s)”.

By placing an order through our website or mobile app, you agree on behalf of yourself and any organization or company that you represent (together, “you”) that you have read and understand these Terms. If you do not agree to these Terms, do not place an order.

These Terms include and are subject to the terms governing your access to and use of the applicable Site(s) (the “Site Terms”), for example and as applicable, our Terms of Use.

While we operate the Sites, neither we nor any other member of the Subway Group is responsible for the operation of Subway restaurants. Instead, Subway restaurants are owned and operated by independent franchisees. Each restaurant is solely and independently responsible for any issues relating to the sale of products to you.

Order Terms

Last Updated: May 10, 2024

These Order Terms (“Terms”), together with the terms governing your access to and use of our websites and mobile apps, as applicable, govern all Subway® restaurant orders placed using our websites or mobile apps. These Terms are between you and Franchise World Headquarters, LLC (together with its affiliates, the “Subway Group,” “we,” “us,” or “our”). Our websites and mobile apps are, together, referred to as the “Site(s)”.

By placing an order through our website or mobile app, you agree on behalf of yourself and any organization or company that you represent (together, “you”) that you have read and understand these Terms. If you do not agree to these Terms, do not place an order.

These Terms include and are subject to the terms governing your access to and use of the applicable Site(s) (the “Site Terms”), for example and as applicable, our Terms of Use.

While we operate the Sites, neither we nor any other member of the Subway Group is responsible for the operation of Subway restaurants. Instead, Subway restaurants are owned and operated by independent franchisees. Each restaurant is solely and independently responsible for any issues relating to the sale of products to you.

Order Terms

Last Updated: May 10, 2024

These Order Terms (“Terms”), together with the terms governing your access to and use of our websites and mobile apps, as applicable, govern all Subway® restaurant orders placed using our websites or mobile apps. These Terms are between you and Franchise World Headquarters, LLC (together with its affiliates, the “Subway Group,” “we,” “us,” or “our”). Our websites and mobile apps are, together, referred to as the “Site(s)”.

By placing an order through our website or mobile app, you agree on behalf of yourself and any organization or company that you represent (together, “you”) that you have read and understand these Terms. If you do not agree to these Terms, do not place an order.

These Terms include and are subject to the terms governing your access to and use of the applicable Site(s) (the “Site Terms”), for example and as applicable, our Terms of Use.

While we operate the Sites, neither we nor any other member of the Subway Group is responsible for the operation of Subway restaurants. Instead, Subway restaurants are owned and operated by independent franchisees. Each restaurant is solely and independently responsible for any issues relating to the sale of products to you.

3. Product Availability

All products and services listed on the Sites are subject to availability and Subway restaurant participation. Additionally, products and services may be limited in quantity. Some products and services may not be available in certain areas or through certain fulfillment channels. For example, certain products may be available for in-restaurant purchase but not for delivery or catering orders.

The prices and availability of products and services may change at any time without notice to you. Prices remain valid while they are listed and offered on the applicable Site. The Subway Group and the participating Subway restaurant reserve the right to cancel, to terminate, or to not process orders (including accepted orders) where the price or other material information on the applicable Site is inaccurate, to revoke any stated price, and to correct any errors, inaccuracies, or omissions (including after a purchase has been made).

Order Terms

Last Updated: May 10, 2024

These Order Terms (“Terms”), together with the terms governing your access to and use of our websites and mobile apps, as applicable, govern all Subway® restaurant orders placed using our websites or mobile apps. These Terms are between you and Franchise World Headquarters, LLC (together with its affiliates, the “Subway Group,” “we,” “us,” or “our”). Our websites and mobile apps are, together, referred to as the “Site(s)”.

By placing an order through our website or mobile app, you agree on behalf of yourself and any organization or company that you represent (together, “you”) that you have read and understand these Terms. If you do not agree to these Terms, do not place an order.

These Terms include and are subject to the terms governing your access to and use of the applicable Site(s) (the “Site Terms”), for example and as applicable, our Terms of Use.

While we operate the Sites, neither we nor any other member of the Subway Group is responsible for the operation of Subway restaurants. Instead, Subway restaurants are owned and operated by independent franchisees. Each restaurant is solely and independently responsible for any issues relating to the sale of products to you.

5. Disputes and Refunds

If a billing error entitles you to a refund, you agree to accept the refund in the form of a credit on the method of payment used to place your order. Except if and as may be required by law, cash refunds will not be provided. If you are dissatisfied with the products or services received from a Subway restaurant, please contact that Subway restaurant directly.

6. Subway® Account Records

If you place an order on the Sites while logged into or otherwise using your Subway account, we will update your Subway account activity to reflect that order and the Site will provide you with a transaction confirmation. That confirmation will serve as your receipt. You are responsible for (a) compiling and retaining permanent records of all transactions and other data associated with your Subway account and your use of the Sites, and (b) reconciling all transactional information that is associated with your Subway account. If you believe there is an error with your Subway account, you agree to contact Guest Care immediately. If you believe there is unauthorized transaction activity associated with your Subway account, please contact the applicable financial institution.

Order Terms

Last Updated: May 10, 2024

These Order Terms (“Terms”), together with the terms governing your access to and use of our websites and mobile apps, as applicable, govern all Subway® restaurant orders placed using our websites or mobile apps. These Terms are between you and Franchise World Headquarters, LLC (together with its affiliates, the “Subway Group,” “we,” “us,” or “our”). Our websites and mobile apps are, together, referred to as the “Site(s)”.

By placing an order through our website or mobile app, you agree on behalf of yourself and any organization or company that you represent (together, “you”) that you have read and understand these Terms. If you do not agree to these Terms, do not place an order.

These Terms include and are subject to the terms governing your access to and use of the applicable Site(s) (the “Site Terms”), for example and as applicable, our Terms of Use.

While we operate the Sites, neither we nor any other member of the Subway Group is responsible for the operation of Subway restaurants. Instead, Subway restaurants are owned and operated by independent franchisees. Each restaurant is solely and independently responsible for any issues relating to the sale of products to you.

Order Terms

Last Updated: May 10, 2024

These Order Terms (“Terms”), together with the terms governing your access to and use of our websites and mobile apps, as applicable, govern all Subway® restaurant orders placed using our websites or mobile apps. These Terms are between you and Franchise World Headquarters, LLC (together with its affiliates, the “Subway Group,” “we,” “us,” or “our”). Our websites and mobile apps are, together, referred to as the “Site(s)”.

By placing an order through our website or mobile app, you agree on behalf of yourself and any organization or company that you represent (together, “you”) that you have read and understand these Terms. If you do not agree to these Terms, do not place an order.

These Terms include and are subject to the terms governing your access to and use of the applicable Site(s) (the “Site Terms”), for example and as applicable, our Terms of Use.

While we operate the Sites, neither we nor any other member of the Subway Group is responsible for the operation of Subway restaurants. Instead, Subway restaurants are owned and operated by independent franchisees. Each restaurant is solely and independently responsible for any issues relating to the sale of products to you.

Order Terms

Last Updated: May 10, 2024

These Order Terms (“Terms”), together with the terms governing your access to and use of our websites and mobile apps, as applicable, govern all Subway® restaurant orders placed using our websites or mobile apps. These Terms are between you and Franchise World Headquarters, LLC (together with its affiliates, the “Subway Group,” “we,” “us,” or “our”). Our websites and mobile apps are, together, referred to as the “Site(s)”.

By placing an order through our website or mobile app, you agree on behalf of yourself and any organization or company that you represent (together, “you”) that you have read and understand these Terms. If you do not agree to these Terms, do not place an order.

These Terms include and are subject to the terms governing your access to and use of the applicable Site(s) (the “Site Terms”), for example and as applicable, our Terms of Use.

While we operate the Sites, neither we nor any other member of the Subway Group is responsible for the operation of Subway restaurants. Instead, Subway restaurants are owned and operated by independent franchisees. Each restaurant is solely and independently responsible for any issues relating to the sale of products to you.

10. Privacy

Your personal information will be treated in accordance with our Privacy Statement.

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